I Didn't Receive My Activation or Confirmation Email
No email yet? Don't worry — here's where to look first.
Step 1: Check Your Spam or Junk Folder
Search for "TeeTime Golf Pass" or "your order" — activation emails sometimes get filtered.
Step 2: Confirm the Right Email
Make sure you're checking the email address you entered at checkout. Even a small typo can send it somewhere else.
Step 3: Still Nothing After 30 Minutes?
Contact us at submit a ticket with:
- Your order number (found on your bank/card statement or PayPal receipt)
- The email address you used at checkout
We'll look it up and get you sorted. If there was a typo in the email at checkout, we can correct it.
Got a Gifted Pass?
The activation email goes to the purchaser first, not the recipient. Ask the person who gifted it to check their inbox — they'll need to forward it to you, or contact us and we'll help with the transfer.
Still having trouble? Email us at submit a ticket
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